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Holista Health

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SKYGENUSA Powering Healthcare for the Digital Age

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The Patient Experience: How it Works

Program Enrollment
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Benefits Navigation Provider Selection

Concierge Care Pathway Support

Simplified Billing Savings
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1.) Program Enrollment

We make it easy to participate and make well-informed benefit and care decisions
We provide 24/7 access to the program and services via a web-based, mobile-friendly application
We verify benefit eligibility at the time of enrollment
We provide person to person assistance and guidance with the tools and services via our highly trained call center

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2.) Benefit Navigation Provider Selection

We provide access to a high performance network with prospective value based contracts
Patients are able to view their facility and provider options easily on the portal
Patients are able to view how their provider/facility selection matches with their benefits and impact to their out-of-pocket cost

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3.) Concierge Care Pathway Support

Patients are able to engage with their provider team via telehealth capabilities in the comfort, convenience and safety of their home
Patients are able to view their prescribed care pathway
Patients are guided through their care pathway responsibilities at every step of the way
We track the patients care experience along the entire pathway to provide immediate response and corrective action to ensure their needs and expectations are exceeded

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4.) Simplified Billing and Saving

Patients know their cost up front
Patients receive ONE EOB/statement for the entire episode
We fully integrate with the plan third party administrator through highly efficient data integration